At Bertrand Consulting, we are committed to providing high-quality technical support to assist our clients in their critical projects.
Our methodology is based on a structured and progressive approach, combining training, onsite coaching, and expert assistance through our specialized partners in their respective fields.
Our commitments:
- Quality: Trained, competent, and motivated team members
- Responsiveness: The ability to effectively address unforeseen situations
- Proximity: Close and transparent collaboration with your teams
Preliminary audit
As part of the commercial phase, an in-depth audit will be conducted to:
- Identify the current operating mode of the test center
- Highlight areas requiring improvement
- Identify missing skills within the team
1. Training
Objective: Prepare our employees to excel in their mission from day one.
General Training
This initial phase allows teams to become familiar with:
- The specifics of the industry sector
- Standards, regulations, and best practices
Specialized Training
A targeted training focused on:
- Project-specific tools and methodologies
- Specific tasks to be performed at the client site
2. Onsite coaching
Objective: Ensure regular monitoring to maintain the quality and efficiency of interventions.
Weekly Meetings
Regular sessions organized with teams to:
- Identify operational challenges
- Review progress made
Personalized Action Plans
Implementation of tailored solutions to address identified issues and improve performance.
3. Responsive expert support
Objective: Provide fast and relevant assistance for critical technical challenges.
A high-level technical support service, provided by Bertrand Consulting’s expert partners, specialized in key areas:
- Battery Engineering
- Battery Testing
Availability to address complex questions, whether remotely or on-site.